salt on the skin.
RIGHT OF WITHDRAWAL
1. Right of Withdrawal
If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days from the day on which you, or a third party designated by you (other than the carrier), acquires physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement. You can do this by submitting a return request through your customer account on our website.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
2. Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the standard costs of delivery (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we have received both your notice of withdrawal and the returned goods, or proof that you have sent back the goods, whichever occurs first.
Refunds will be made using the same payment method that you used for the original transaction, unless expressly agreed otherwise.
3. Returning the Goods
To return the goods, please follow the instructions outlined in our Return Policy.
4. Exceptions
The right of withdrawal does not apply to:
- goods made to the customer's specifications or clearly personalized;
- sealed goods that are not suitable for return for health or hygiene reasons if the seal has been removed after delivery.
5. Contact
If you have any questions regarding your right of withdrawal, please contact us at: